Privacy Policy
Last updated: 2026-01-05
Thank you for visiting our website. At Zelostech, we highly value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website
1. Information We Collect
We may collect and process the following categories of personal data that you voluntarily provide when using the Website, for example via the “Contact Us” or “Leave a Message” features:
- Name
- Company name
- Email address
We do not actively collect payment data, telephone numbers, or any sensitive personal data.
2. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your inquiries and communicate with you
- To conduct internal business analysis and improve our services
- To better understand the interests and needs of our website visitors
- To protect the rights and property of Zelostech, our users, and others
- To detect, prevent, and address fraud, abuse, and security issues
- To comply with applicable laws, regulations, or contractual obligations
- For any other purposes described to you at the time your information is collected
We do not use your personal data for direct marketing unless you have provided prior consent. If we introduce regular updates or newsletters in the future, you will be able to opt out at any time.
3. Legal Basis for Processing (For Visitors Located in the EU/EEA)
The legal basis on which we collect and use the personal data described in this Privacy Policy depends on the personal data concerned and the specific context in which it is collected. The table below summarizes the legal bases we rely on for processing your personal data for specific purposes:
| Purpose | Legal Basis (where applicable) |
| Collecting your contact information when you voluntarily submit a request to obtain more details | Your consent and/or our legitimate interests in providing services and responding to inquiries |
| Contacting you using the information you have voluntarily provided, in order to process your requests | Your consent and/or our legitimate interests in providing services and responding to inquiries |
| Fulfilling regulatory or legal obligations, or assisting law enforcement and government agencies as permitted or required by applicable law | Compliance with legal obligations |
| For any other purpose described to you at the time your information is collected | Your consent or as otherwise permitted by applicable law |
4. Data Storage and Retention
Your personal data is stored on servers located in Hong Kong. We store your personal data only for as long as necessary to fulfill our legitimate business purposes, unless a longer retention period is required or permitted by law. When these purposes no longer exist, or when the retention period required by applicable law has expired, we will delete your personal data or anonymize it so that it can no longer be associated with you.
5. Data Sharing
We may share your personal data with our affiliated companies (which refers to entities directly or indirectly owned or controlled by Zelostech through equity relationships) as necessary for business purposes. We require these affiliated companies to sign strict confidentiality agreements and to handle your personal data in accordance with this Privacy Policy, and any applicable legal and regulatory requirements for privacy protection.
In addition, we may disclose your personal data in the following situations:
- If required by law, regulation, or legal process
- In connection with a business transfer such as a merger, acquisition, or reorganization
- To protect the rights, property, or safety of Zelostech, our users, or others
We do not sell or rent your personal data to unrelated third parties. We will not share your personal data with third parties except as described above or with your explicit consent.
6. International Transfers
For the purposes of our global operations, your personal data may be transferred to and stored in jurisdictions outside of your place of residence. When we transfer your personal data internationally, we will implement all necessary and appropriate safeguards to ensure its security in accordance with this Privacy Policy and applicable laws. Such safeguards may include entering into appropriate data processing agreements with recipients, and, where required, using standard contractual clauses or implementing alternative data transfer mechanisms approved by relevant authorities.
7. Cookies and Related Technologies
When you visit the Website, we may automatically collect certain technical information from your device through cookies or similar technologies. This information may include your IP address, the time of your visit, the pages you view, the links you click, and other details about how you interact with our website.
We use this information to better understand how visitors use our website, which enables us to conduct internal analysis, resolve technical issues, and enhance the quality and content of the Website. Additionally, we may retain certain logs as required by applicable laws and regulations to help ensure the secure and stable operation of the Website.
Please note that you can control or disable cookies by adjusting your browser settings, or by using private or “incognito” browsing modes. If you choose to do so, some features of our website may not function as intended. For more details about our use of cookies, please refer to our Cookie Policy.
8. Third-Party Links
The Website may include links to Zelostech’s official accounts on third-party platforms such as X (Twitter), Instagram, or YouTube. If you choose to visit these platforms, please be aware that your activities and any information you provide will be governed by the privacy policies and terms of those third parties. We recommend reviewing the relevant privacy policies before interacting with these platforms.
9. Protection of Personal Data
The protection of your personal data is extremely important to us. We are committed to safeguarding your personal data by implementing industry-standard and commercially reasonable security measures to prevent unauthorized access, disclosure, use, alteration, damage, or loss of your information.
However, please understand that no security system is impenetrable. Due to inherent limitations of technology and the evolving nature of the internet, we cannot guarantee the absolute security of your personal data. In the event of a personal data breach or other security incident, we will activate our emergency response plan to contain the incident, mitigate its impact, and notify relevant authorities in accordance with applicable data protection laws and regulations.
10. Your Rights
You may have certain rights under applicable data protection laws regarding your personal data, such as the right to access, correct, or delete your information, or to restrict or object to certain processing activities. We will respond to all requests to exercise these rights in accordance with applicable laws and within the timeframes required by law. To exercise your rights or if you have any questions regarding your personal data, please contact us as described in the “Contact Us” section below.
Please note that, in some circumstances and to the extent permitted by law, we may not be able to fulfill your request. If we are unable to comply with your request, we will inform you of the reasons for our refusal in our response.
11. Children and Personal Data
Zelostech understands the importance of protecting children’s personal data. Children must not use the Website for any purpose without first obtaining parental or guardian consent to, and acknowledgment of, this Privacy Policy. We do not knowingly collect personal data from any child without such consent and acknowledgment.
12. Policy Updates
Due to changes in our services, communication methods, or regulatory requirements, we may revise this Privacy Policy from time to time. We will update the revised version on the Website along with the “last updated” date and notify you through appropriate means based on the significance of the changes. Where required by applicable laws and regulations, we will obtain your consent prior to making any material changes to this Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:Email: [legal@zelostech.com]
